salesforce

Latest News

  • Drupal CMS hosted solution on the way

    Established vendors such as Salesforce.com began with a core product and then offered a platform for customers and partners to add new capabilities. Acquia hopes to make a hosted version of its Drupal open source content management system widely…
  • Hosted Drupal CMS in development

    Established vendors such as Salesforce.com began with a core product and then offered a platform for customers and partners to add new capabilities. Acquia hopes to make a hosted version of its Drupal open source content management system widely…
  • Twitter @anywhere to let publishers embed tweets into websites

    Twitter plans to launch a new platform that lets web publishers display 'tweets' on their sites more broadly and easily than is possible today via the company's APIs (application programming interfaces).The new frameworks, collectively called…
  • Salesforce.com down for North American customers

    Salesforce.com customers were abuzz on Twitter as the result of what they described as a North American outage. Salesforce.com customers were abuzz on Twitter Thursday morning as the result of what they described as a North American outage of the…
  • Google opens cloud apps marketplace

    Google Apps Marketplace could be compared to the Apple App Store for iPhone applications or the Salesforce.com Force.com cloud application platform, said Vander Mey.At Box.net, an official cited integration benefits of Google Apps marketplace…
  • CA manages identity for Salesforce.com apps

    CA Identity Manager can now be used to automate processes, such as provisioning and de-provisioning user access, for Salesforce.coms sales forecasting application. At the RSA Conference today, CA is expected to announce additions to its enterprise…

Latest Features

  • When clouds need to stop at the border

    Canada also has some rules that prohibit some data being stored in the United States due to the US Patriot Act's provisions that let the federal government examine corporate records.To get around this issue, several cloud computing providers, such…
  • The security nightmare of REST web services

    Some of our best-known cloud services utilize REST, including APIs from Amazon, SalesForce and Google.As API engineers, we're all for it. Clearly, REST (Representational State Transfer) is winning the web service protocol debate.
  • Software developers climb aboard the cloud

    IT systems can be replicated over a "huge number of machines," says Smith, who has built the Heap CRM and Torch Project Management cloud applications.Heap competes with Salesforce.com, also a cloud-based application.
  • Your guide to virtualisation vocabulary

    In addition to web-based applications, there are plenty of server-based applications without web frontends, not to mention applications or data accessible only from hidden servers, cloud computing service providers, or any commercial web…
  • Which IT projects are right for the cloud?

    And as proven by a number of recent high profile outages of cloud services provided by Google, Microsoft and others, availability is a real concern.At The Scooter Store, maker of scooters and power chairs for people with limited mobility, Senior…
  • Beware cloud computing's hidden costs

    For example, when a cloud application such as Salesforce.com - which tracks targets and prospects through your business development, sales, and relationships cycles-really takes hold in your organisation, the conversation quickly jumps to the…
 

How-Tos

  • The top 3 cloud computing mistakes

    An indication that this is an issue is when the project is named after the technology or cloud provider, and the project team has no clue on the existing business and technology requirements.So while Amazon Web Services and Salesforce.com may be…
  • How to move your small business to the cloud

    Gmail outages are widely reported, but Salesforce.com and other well-established services have gone dark on occasion, too. From there, cloud computing evolved as a term to describe free or subscription-based services delivered in real time over the…
  • How to secure your data in the cloud

    With SaaS such as Salesforce.com's CRM offering, the provider is responsible for securing everything including the application and data.Businesses must fully understand providers' security measures or run the risk of endangering their data.
  • How to use leads in CRM systems

    About the author:David Taber is the author of the new Prentice Hall book, Salesforce.com Secrets of Success How to use leads in CRM systems David Taber Leads start to get meaningful when you include measurements of lead quality How-Tos
  • How to make cloud computing more secure

    While many companies are considering moving applications to the cloud, the security of the third-party services still leaves much to be desired, according to experts at the recent Black Hat Security Conference.The current economic downturn has…
  • How to make cloud more secure

    While many companies are considering moving applications to the cloud, the security of the third-party services still leaves much to be desired, according to experts at the recent Black Hat Security Conference.The current economic downturn has…

Reviews

  • Microsoft Office Web Apps versus Google Docs and Zoho

    These days, SaaS (software as a service) is all the rage, and the success of web based upstarts like Salesforce.com has sent vendors searching for ever more categories of software to bring online. Microsoft's fledgling web based productivity apps…
  • Talend Open Studio 3.0

    Even open BI solutions, including Jaspersoft and SpagoBI, as well as CRM apps, including Salesforce.com, Sugar, and Centric CRM, are supported.Talend needs to work on automating management and partitioning of distributed jobs.
  • Zoho CRM Enterprise Edition

    Zoho CRM Enterprise Edition is a low-cost, subscription-based 'software as a service' (SaaS) offering that may be impossible to ignore.Building on a Professional edition that combines sales, service, marketing and inventory management modules…
  • Adobe AIR 1.0 review

    But for enterprise dashboards and occasionally connected apps, as well as for many consumer-facing and marketing sites, breaking free of browser-badging and web constraints makes a lot of sense.On the enterprise front, companies such as Model…
  • Motorola MC35 durable phone

    I'm not the target market for all this, as I'm not part of a corporation and I'm not tied to an Outlook or a Salesforce client. Hard-wearing, dependable and very, very dull, the MC35 could be just what IT managers want for their users - but will…
  • WiSIP phone

    review,reviews No-one is going to equip a corporate salesforce with these. A good way to explore whether voice over Wi-Fi could be for you. Voice over Wi-Fi has had a high level of hype this year, particularly from vendors of Wi-Fi switches.

White Papers

  • Business On The Move

    A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Making your workforce mobile is about making them customer centric 24/7.
  • Improving the Value of Self-Service with On-Demand Service and Support Solutions

    Find out how salesforce.com customer Enterasys achieved a 92 percent customer satisfaction rating for its technical support by running Salesforce Service s fast-moving markets, companies need to balance the relentless demand for profit with the…
  • On Demand Service and Support: A Datamonitor Whitepaper

    On Demand Service and Support: A Datamonitor Whitepaper Salesforce.com Key issues driving change in customer service whitepaper Learn about the key issues driving change in customer service. Read deployment case studies that show how an on-demand…
  • Genesys Conferencing Maximizes Sales and Service Effectiveness by Using Salesforce

    The companys Salesforce CRM system does the same for the organization. Challenged with a fragmented view of its customers, Genesys deployed Salesforce to 570 professionals worldwide to create a single, comprehensive view of more than 18,000 customers.
 
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