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And such services require no maintenance from the user.Easier collaboration with colleagues in distant locations is another oft-cited cloud benefit.If you're the kind of small business that has employees who work from different places--or has…
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Typically, a server has not crashed entirely, it's more likely a data center problem, says James Staten, a Forrester Research analyst.A service doesn't go down, but gets so slow that it's viewed as nonresponsive," says Staten.
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Recent survey data from Forrester Research shows more than 60% of IT managers expect to cut staff this year. It's been said often, but IT really needs to be a business enabler and not a problem fixer," says Chris Silva, senior analyst at Forrester…
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The challenge is deploying a UC system without causing chaos as the organization adopts unfamiliar technologies.Elizabeth Herrell, an analyst at Forrester Research .says the problem areas include system interoperability, infrastructure readiness…
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Since WAN optimisation technology began appearing five years ago, it has continued to gain popularity at least in part because of success stories like Coty's.The market is still growing, and we have not seen a slowdown in end-user demand for WAN…
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Forrester Research analyst Rob Whiteley says that vendors have done a good job building reliability and redundancy into their devices. The team had a wealth of options. They could have chosen to install one or more UTM appliances, devices that…