Featured White Paper: Creating an AUP: Common myths & mistakes

Featured White Paper: Creating an AUP: Common myths & mistakes

An Acceptable Use Policy (AUP) is the bedrock of any organisation’s management of employee IT use. However, many organisations underestimate the importance of tailoring the AUP to their specific needs or place their business at risk by using outdated or inadequate policies. Click Here

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Latest News

  • Novell enterprise social networking tools ready for beta

    Novell is ready to begin beta testing its Pulse enterprise social networking and collaboration suite.Attendees at next week's BrainShare conference will be the first to get access to the beta preview version of Pulse, which Novell plans to launch…
    19 March 2010
    Tags: Suite • Social Networking • Pulse • Preview • Novell • Beta

  • Ex-Sun XML envangelist Tim Bray joins Google

    One ex-Sun Microsystems employee who will not be cashing an Oracle paycheck is XML co-inventor Tim Bray, who has opted instead to work for the Google. One ex-Sun Microsystems employee who will not be cashing an Oracle paycheck is XML co-inventor…
    16 March 2010
    Tags: Xml • Tim • Sun Microsystems • Employee • Android

  • Microsoft ships Forefront Identity Manager 2010

    It features more end user self-service and automated IT administration features than the earlier product, according to Microsoft.Early adopter First American Title Insurance, which has about 1,000 offices across the United States with 13,000…
    04 March 2010
    Tags: Title • Shipping • Identity • Employee • American • Active Directory

  • CA manages identity for Salesforce.com apps

    For instance, customers typically have to provision access to Sales Cloud 2 and later manually de-provision when an employee leaves the firm or changes jobs. CA Identity Manager can now be used to automate processes, such as provisioning and…
    03 March 2010
    Tags: Provisioning • Processes • Privacy • Identity • Controls • Automate

  • Cisco set to release VPN client for mobiles

    Access to Salesforce is managed via Cisco's secure gateway, so employees don't have a direct login to the web application.If an employee is terminated, their access can be revoked from the gateway, and the employee will not be able to access…
    03 March 2010
    Tags: Send • Malicious • Germany • Attachments • Appliances • Administrators

  • FTC questions firms being probed for P2P breaches

    Several companies being investigated by the FTC for inadvertently exposing customer and employee data on peer-to-peer networks, have been asked by the agency to submit extensive information on their data collection, usage and protection practices.
    26 February 2010
    Tags: Investigation • Firms • Enforcement • Employee • Breaches • Agency

Latest Features

  • Five doomsday scenarios for IT apocalypse

    It could be a rogue employee seeking revenge - like the software engineer who hacked into an Australian water treatment plant's SCADA system in 1991, releasing 264,000 gallons of raw sewage.Or it could be an external attacker who gains entry into…
    17 March 2010
    Tags: Wall Street • Stopped • Scenarios • Scenario • Rogue • Disaster Recovery

  • Business needs new IT blood

    Back in 2002, employee morale was low in Merrill's infrastructure group. If we keep going the way we are now, this year we will outsource one in four IT jobs to India, Russia and other countries that supply low-cost labor, according to the Hackett…
    02 March 2010
    Tags: Students • Science • Financial Services • Entrylevel • Education • Advance

  • Top five ways for VMware to beat Microsoft

    The total Hyper-V investment came out to $10,000, but would have cost at least three times that much with VMware, he says.Johnson is a former Microsoft employee, so he may not be the most unbiased observer.
    02 March 2010
    Tags: Virtual Machines • Virtual Machine • Management Tools • Forrester Research • Cloud Computing • Apis

  • The future of IT application architectures

    The personal attention that employees offer guests — going *way* beyond the "prefers non-smoking room" of yore to, say, "likes to see avant garde theater and new museum exhibitions" — enables highly specific employee interaction with customers.
    20 January 2010
    Tags: Amounts • Layers • Architectures • Interfaces • Balancing • Dynamically

  • Cloud computing will change data management

    It can't be put any more bluntly than this: just as the (perhaps apocryphal) story about telephone call growth projections in the 1930s predicted a future in which every woman in American would be needed as a telephone operator, the growth of…
    12 January 2010
    Tags: Virtualization • Telephone • Scalability • Resource • Operator • Adjust

  • Top 10 dumbest tech stories of 2009

    Some employee updating Google's StopBadware database accidentally added the URL "/" to the list of dangerous sites, which in IP-speak means "all sites. Because that's how you want your bank to act: blame the person who received the information, not…
    08 January 2010
    Tags: Reality • Bank • Country • Person • Planet • Tech

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How-Tos

  • Security tips for large and small businesses

    Some reports have claimed that the success of the attack on Google was due to an employee using an outdated Web browser.Just last week, Google announced that they would be dropping IE 6 as a supported browser from their Google Apps and Google Docs…
    24 February 2010
    Tags: Unpatched • Small Businesses • Enterpriseclass • Clicking • Bob • Active Directory

  • How to save your business money on print costs

    They provide continuous monitoring of your environment and know where the output is going, how much is being used by different departments and what type of output is being produced.In the current economy, though, cost savings are the No 1 reason…
    20 January 2010
    Tags: Copying • Productivity • Scale • Printing • Stores • Cost Savings

  • How to build your own Wikipedia

    Almost half of those who use wikis said they employ them primarily as a collaboration tool, with employee communication cited as the second most common reason for supporting wiki software.There are more positives than negatives to using wikis.
    05 January 2010
    Tags: End Users • Management System • Cio • Guidelines • Mention • Edit

  • How to manage multivendor virtualisation

    The self-service capability alone has freed our operational teams to focus on other tasks" at a rate of twice the normal workload of a full-time employee, the manager says. Jeff Allison's company is considering desktop virtualisation, and that task…
    14 October 2009
    Tags: Virtual Machine • Infrastructures • Hypervisor • Virtual Machines • Virtualization • Server Virtualisation

  • How to avoid redundancy

    Take initiative and do things that would make the company want to keep an employee like you. You don't want to be the employee who comes up short during such assessments. Track your technical and business accomplishments – if you do not continually…
    08 September 2009
    Tags: Skills • Employee • Water • Budgets • Economic • Outsourcing

  • How to assess laptop encryption products

    A common bugaboo in the enterprise is the accidental disclosure of data when seemingly worthless outdated laptops are discarded or sold, or transferred to another employee. The past year has seen a record number of companies losing laptops…
    20 January 2009
    Tags: Enterprise Class • Third Party • Folder • Motherboard • Disc • Contents

Reviews

  • iStorage diskGenie review

    The only way to unlock it after this is to reset it, as if you'd lost the Admin passcode - with the same permanent loss of all data onboard.Having two layers of control of the iStorage diskGenie does add complexity, but may be very useful in…
    01 February 2010
    Tags: Admin • Lenovo • Passwords • Employee • Enter • Encrypted

  • Iomega StorCenter ix2-200 review

    The press materials boast that the unit can be set up in four simple steps and the interface is capable of many high-end functions while still being approachable to the average small business employee.
    09 October 2009
    Tags: Small Business • Replication • Sharing • Schedule • Spin • Iomega

  • Microsoft Small Business Server 2008 review

    Entering information once populates a variety of tables, including the Active Directory entry for the employee. The idea is that you set up a new employee with a temporary CAL and then buy the regular licence, returning the temporary CAL to the pool.
    03 October 2008
    Tags: Active Directory • Ad • Tier • Checks • Wider • Structure

  • Google Video for Business review

    A tech support employee might use it to post an instructional video on how to solve a problem with the company's email client. With Google Video for Business, video sharing becomes a serious business tool.
    02 September 2008
    Tags: Apps • Dedicated • Visit • Upload • Education • Business Advisor

  • LiquidPlanner project-management software review

    It allows you to invite anyone, employee or not, to join your virtual space and work together with you on projects.LiquidPlanner also makes prioritising personal and team tasks an easy job. LiquidPlanner is a web-based project-management tool that…
    26 March 2008
    Tags: Date • Visit • Tasks • Task • Log • Business Advisor

  • Microsoft Office Live Small Business (MOLSB) review

    For instance, you can maintain an employee list in the contact manager and automatically update a staff list (with selected fields only) to your website, so customers can view the email or phone numbers of your staff.
    18 February 2008
    Tags: Small Business • Microsoft Office • Upload • Editor • Edit • Business Advisor

White Papers

  • Is social networking really bad for business?

    This whitepaper looks at how employee web use can affect business, and what you can do about it. Generation Y, Employee 2.0, The New Millennials, whatever you choose to call it, this first generation to grow up with personal, customised technology…
    25 January 2010
    Tags: Button • Affect • Employee • Exploiting • Workplace • Generation

  • Creating an AUP: Common myths & mistakes

    Avoid the common myths & mistakes when implementing your AUP An Acceptable Use Policy (AUP) is the bedrock of any organisations management of employee IT use.However, many organisations underestimate the importance of tailoring the AUP to their…
    25 January 2010
    Tags: Myths • Mistakes • Implementing • Guide • Employee • Aup

  • Legacy Tools: Not built for todays helpdesk

    When businesses start adding up the hidden costs of their legacy tools combined with plummeting employee morale, theyre ready for a helpdesk upgrade. "When businesses start adding up the true cost of legacy tools, they may find that their…
    18 August 2009
    Tags: Dollars • Legacy • Employee • Employees • Helpdesk • Enduser

  • End-to-End Application Performance Management for Managed Services

    Distributed infrastructure is appealing from an employee productivity and performance perspective, but yields significantly higher capital and operational cost.Centralised infrastructure allows IT organisations to collapse application services…
    05 May 2009
    Tags: Centralised • Productivity • Capital • Employee • Managed Services • Performance Management

  • Top 5 Initiatives for Achieving Breakthrough Customer Support

    These are:- Increase employee retention and satisfaction- Improve the customer experience- Leverage customer feedback with business intelligence- Evolve from cost center to profit center- Adopt innovative tools and technologyThis white paper will…
    13 October 2008
    Tags: Aspects • Paper • Role • Operation • Roadmap • Initiatives

  • Closing the Gap: Use Asset Intelligence to Fund Your Projects

    A department asks that every employee on its roster receive a certain software package. Understand where your organization is needlessly wasting money on software, hardware and printers - and how to reclaim it.
    07 October 2008
    Tags: Intelligence • Copies • Scenarios • License • Asset • Organization

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