crm siebel

Latest News

  • Oracle Fusion Apps will be SaaS ready for 2010 launch

    The CEO took pains to tell the packed room of Siebel, JD Edwards and E-Business Suite users that Oracle has no plans to abandon the product lines anytime soon.Oracle will continue to enhance those applications for the next decade and beyond.
    15 October 2009
    Tags: Sun Microsystems • Business Intelligence • San Francisco • Transaction • California

  • Google to launch scripting tool for Docs

    The company is about to release a beta tool that will let users of its Siebel customer relationship management software import and export data from Google Docs, said Dipock Das, a senior director with Oracle's CRM group.
    28 May 2009
    Tags: Apps • Excel • Tasks • Javascript • Scripting • Automate

  • End software maintenance charges says CEO

    In an internal email to his management team, Benioff described a conversation he had with an Oracle Siebel CRM (customer relationship management) user at a recent event.This customer currently uses Siebel software to run her call centre.
    29 April 2009
    Tags: Innovation • Seeking • Crm • Forrester Research • Saas • Fees

  • Google releases tool to tie Apps to corporate data

    Google has this week launched a secure data tool that could result in a plethora of tie-ups between its productivity software and a range of enterprise applications and data sources.Google's new Secure Data Connector (SDC) allows data from…
    09 April 2009
    Tags: Apps • Iron • Productivity • Portal • Ups • Tie

  • Oracle looking to 'Ikea model' for apps management

    There's something in each tier.On the application level, Enterprise Manager 10g Release 5 adds support for Siebel CRM 8.1.1, as well as additional management tools for the Beehive collaboration platform and Oracle's billing and revenue management…
    02 March 2009
    Tags: Automation • Apps • Management Software • Environments • Monitoring • Forrester Research

  • Informatica nabs Applimation for storage know-how

    This out-of-the-box support, said Abbasi, covers more than a hundred modules of Oracle, PeopleSoft and Siebel applications. It also covers SAP modules including ERP, HR, CRM, SRM, SCM and APO. Informatica is to enhance its ability to manage and…
    17 February 2009
    Tags: Acquire • Acquisition • United States • Modules • Category • Lifecycle

Latest Features

  • Going nowhere

    At least that's what one $50 billion consumer goods manufacturer found when it tried extending Siebel Systems' applications to field workers. The attempt went so poorly for this Fortune 500 manufacturer that, despite a major investment in and…
    22 November 2004
    Tags: Peoplesoft • Field • Workers • Pocket • Mobility • Manufacturer

  • Ten steps to a wireless enterprise

    Mobility is still not "core" to the CRM/ERP applications from the major vendors - Oracle, PeopleSoft, SAP and Siebel Systems. Analyst Mark Lowenstein offers a 10-point guide to making mobile data part of your data-centre Mobility in the enterprise…
    03 September 2004
    Tags: Employee • Remote Access • Workforce • Recognition • Billing • Structure

  • ERP's decline heralds rise of CRM

    The "sale" itself is also likely to be more complex, involving many sales, customisation, complex support needs and integration with constantly-changing marketing efforts.No wonder that this kind of CRM has been dominated by complex applications…
    17 March 2004
    Tags: Industries • Accounting • Erp • English • Roberts • Return

  • Comparing licensing models

    Siebel Systems divides its suite into sales, marketing, call centre and service, customer order management and partner relationship managements. In the case of a complex customer relationship management (CRM) suite, this might easily run into…
    27 January 2004
    Tags: Charge • Licence • Upgrades • Print • Functionality • Licensing
 

How-Tos

  • Case Study: Simplify the workplace with IT data centre consolidation (part 2)

    Only then did the company start focusing on applications, such as consolidating to Oracle ERP for financials and Siebel for CRM. Here's how a range of organisations have managed to shrink IT -- and stay in one piece.
    12 December 2006
    Tags: Wave • Fear • Article • American • Learned • Focusing

  • How to … Scale up to enterprise class

    Plus there's no six- to nine-month deployment period as there is with an Oracle, SAP, or Siebel ERP system, he notes. But that route is increasingly becoming unviable because niche providers have typically fallen too far behind the technology curve…
    29 July 2005
    Tags: Industries • Accounting • Storage Management • Outsourcing • Licenses • Consultancy

  • Outsourcing looks good

    Such on-demand services are available not only from major enterprise players such as Siebel Systems and Oracle, but also from other 'Net-native software service providers such as NetSuite. The success of Salesforce.com among small-to-mid-sized…
    13 June 2005
    Tags: Assessment • Service Providers • Centralised • Decisions • Procedures • Outsourcing

  • Case Study: Pitney Bowes pushes the envelope (with wireless CRM)

    These connected to homegrown CRM systems, and retrieved service call data over Motient's wireless data network, says Ralph Nichols, service program manager at Pitney Bowes.In 1999, the company began moving to low-cost RIM devices and started work…
    13 July 2004
    Tags: Rim • Division • Handheld • Carriers • Inventory • Request

Reviews

  • EmergeCore IT in a Box

    It's not on par with something you'd get from Siebel but it does the basics of tracking names and contact information.SecuritySolid security featuresTo protect a company's network from outside attack, the IT-100 includes a Linux-based firewall…
    25 July 2005
    Tags: Access Point • Hard Drive • Workstation • Configure • Modem • Isp

  • TIBCO BusinessWorks

    Many of these are application-specific, such as the interfaces to JD Edwards, SAP, PeopleSoft, Remedy, Siebel et al, but many are simply implementations of protocols (HTTP, LDAP, SMTP, SNMP, SOAP, TCP/IP, etc) which give you the basis upon which…
    08 February 2004
    Tags: Flow • Achieve • Implement • Decisions • Crm • Places

White Papers

  • Oracle's Siebel CRM on Demand

    Nucleus found Siebel CRM On Demand customers took advantage of embedded best practices, integration, and analytics - among other features - to leverage greater long-term value from their CRM. The bottom line: Oracle's Siebel CRM On Demand has…
    21 October 2008
    Tags: Term • Embedded • Practices • Functionality • Crm • Deeper

  • Oracle Blends Managed Services With OnDemand Pricing

    The managed services called Oracle PeopleSoft Enterprise OnDemand and Oracle On Demand for Siebel CRM and are now generally available. Oracle is rolling out managed services offerings for PeopleSoft and Siebel in addition to the existingservices…
    21 October 2008
    Tags: Peoplesoft • Managed Services • Business Suite • Siebel • Ondemand

  • Siebel CRM On Demand Best Practice

    Organizations that fail to deliver real-time, interactive diagnostic capabilities to their salespeople fail to maximize sales effectiveness.With Siebel CRM On Demand, every member of the sales organization has access to the critical information…
    02 April 2007
    Tags: Professionals • Action • Opportunities • Crm • Causes • Targeted

  • Siebel CRM On Demand Best Practice

    Siebel CRM On Demand Best Practice Oracle Triangulated forecasting whitepaper Without an accurate forecast, companies' planned expenditures may not correspond to business needs, negatively impacting profitability.As the CRM market leader, Oracle…
    02 April 2007
    Tags: Forecasting • Crm • Forecast • Pipeline • Forecasts • Expenditures

  • Replicate Sales Success

    ON DEMAND SALES PROCESS COACHAll of the requirements of a successful sales effectiveness solution are available with the Siebel CRM On Demand Sales Process Coach. The Sales Process Coach is a prebuilt workflow capability unique to Siebel CRM On…
    20 March 2007
    Tags: Revenue • Crm • Stage • Siebel • Rep • Coach

  • Delivering Actionable Insight into Sales

    Organizations that fail to deliver real-time, interactive diagnostic capabilities to their salespeople fail to maximize sales effectiveness.With Siebel CRM On Demand, every member of the sales organization has access to the critical information…
    20 March 2007
    Tags: Professionals • Action • Identify • Opportunities • Causes • Targeted

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