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crm

  • Salesforce launches own social networking app

    NEWS -  It will be included in paid editions of Salesforce CRM and Force.com, and also available as a Chatter Edition that also includes Salesforce Content and Force.com for $50 per user per month.While Chatter's general premise isn't new, Salesforce.com… Read More
  • Microsoft Office 2010 beta

    REVIEWS -  No pricing has been revealed for the editions announced earlier this year: Office Home and Student (Word, Excel, PowerPoint, and OneNote), Office Home and Business (which adds Outlook), Office Professional (which adds Access and Publisher on top… Read More
  • Why developers like SharePoint 2010

    FEATURES -  Electronic Arts has an estimated 2,000 SharePoint sites for 9,000 employees, with about 1,000 active sites.SharePoint 2010 also aids integration with CRM systems, says Michael Fry, a technical specialist at Dow Jones, who foresees the new release… Read More
  • Charity sails off with top prize at Techworld awards

    NEWS -  The charity had been a long-standing Salesforce CRM customer and was looking to extend the relationship further. The winners for the Techworld awards have been announced. A sailing charity that invested in SaaS to reduce costs and improve… Read More
  • Keeping hold of your customers, especially in tough economic conditions

    WHITEPAPERS -  This white papers illustrates how to keep hold of your customers using CRM, supply chain and ERP Application solutions to streamline business processes and reduce risk. Helping midsize organisations enable streamlined, effective, and flexible… Read More
  • Microsoft bringing Dynamics CRM Online to Europe

    NEWS -  Microsoft plans to expand the number of countries where it offers the hosted version of its Dynamics CRM product, which has proved popular in the US and Canada where it is already offered. Microsoft plans to expand the number of countries where it… Read More
  • Adobe Flash to boost Salesforce cloud

    NEWS -  Flash linkage to Force.com helps establish the cloud platform as a separate entity from Salesforce.com's core CRM system Salesforce.com's deal with Adobe Systems linking Adobe Flash to the Salesforce.com Force.com cloud application platform could… Read More
  • Microsoft opening up SharePoint to developers

    NEWS -  It is not just line of business apps, CRM or BI that can be built; it is a way to connect to everything.Oleson says that provides for an alignment between developers and IT.IT has the knobs and controls, and developers the flexibility for their… Read More
  • Oracle Fusion Apps will be SaaS ready for 2010 launch

    NEWS -  In a presentation Tuesday, on-demand CRM (customer relationship management) vendor and Oracle rival Salesforce.com compared multi tenancy to an office building, where individual tenants share the overall infrastructure but customize their office… Read More
  • Connect and empower mobile salespeople

    WHITEPAPERS -  As for mobile CRM, its promise is that it will finally address CRMs technological limitations, limitations that have resulted in CRM applications being siloed and hard to use. The bottom line is that while some CRM systems have succeeded in helping… Read More
 
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Techworld White Papers

Database security: Preventing enterprise data leaks at the source

IDC discusses the growing internal threats to business information, the impact of government regulations on the protection of data, and how enterprises must adopt database security best practices...

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Service-oriented security

SOA has become an integral part of enterprise software by providing a framework to efficiently develop software as services that is easily sharable, reusable, and integrated. No where is the need more apparent than in the Identity Management space. Welcome to the age of Service-Oriented Security (SOS).

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Data protection prospective vendor checklist

Organisations need a way to map business needs against all these challenges in procuring a technical solution. To help, SANS has developed the following Prospective Vendor Checklist.

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Unlock the power of the mainframe

This whitepaper presents the notion of CICS as an integration hub based on a component-based, service-oriented architecture supporting Web services. Highlights will review the challenges and contrasted support for Web services natively in CICS.

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Techworld UK - Technology - Business

COLT White Paper

Are all VoIP services the same?

Questions to ask your service provider to ensure you get the VoIP service you need
With careful choice of partner, your business can have all the advantages of VoIP access - reduced costs, flexibility and simplicity - without the drawbacks.
This white paper is your guide to ensure you get right the VoIP service and details the pitfalls which businesses would do well to avoid.

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BMC

Ride the express lane in the journey to speed ITIL adoption

Explore the challenges in making the journey to ITIL and the criteria for selecting consulting services
By following ITIL practices, your IT organisation will become more closely integrated with the business. We recommend making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through execution of a strategic transformational roadmap.

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Webcast: IT Financial Management: Cost Optimisation for Efficiency and Agility.
On Demand Webcast
Join this webcast to learn about the techniques and technologies that can help you prove the value of IT to the business by understanding the true cost of today's IT services and those that will be necessary to deliver future success.

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